Documentation

Transfers

Requires.

  • Enhanced Inventory enabled, and
  • Equipment Transfers permission anywhere.

A transfer is one party shipping equipment to another. The transfer sits in a pending state until the receiving party accepts it — only then do on-hand counts move from source to target. This two-step model prevents counts from going out of sync when shipments are delayed or items go missing in transit.

What the page shows

A filterable, sortable list of every transfer in the company. Each row identifies the source, the target, the equipment, and the current state.

Creating a transfer

Click New Transfer in the top-right of the Transfers page to open the transfer builder. You choose who's shipping, who's receiving, and how much of each item to send.

Field Required? Type Validation Notes
Source Yes Select Must differ from Target The recipient (a technician or a location) shipping the equipment.
Target Yes Select Must differ from Source The recipient receiving the equipment. Picking the same recipient for both shows "Source and target cannot be the same recipient" and no grid.
Quantity (per item) No Number Whole number, from 0 up to the source's available amount The last column of the grid. Only rows with a quantity above 0 are transferred. The available amount is the source's on-hand count minus anything already committed to other pending outbound transfers.

Once both a Source and a Target are chosen, a grid lists the equipment with the inventory position for each side, with a Quantity box at the end of each row:

Column What it shows
Equipment The item's ID badge, name, and (when set) SKU and model.
{Source} Transferable How many the source can send — its on-hand minus anything tied up in pending outbound transfers. Hover the number for the full breakdown: On Hand, On Transfer, Pre-allocated, On Order, and Available. Shows N/A if you don't have permission to view on-hand counts.
{Target} Available The same figure and hover breakdown for the target, so you can see the effect of a move before you make it.
Quantity The number to move for this item — the input you fill in. Last column.

A footer row under the Quantity column totals the amounts you've entered.

To send equipment:

  1. Choose a Source and a Target.
  2. By default the grid shows only equipment the source currently has in stock (on-hand above 0). Use the Equipment Name box to filter by name, and toggle Hide Out of Stock / Show All to control whether out-of-stock items appear.
  3. Enter a Quantity on each item you want to move.
  4. Click Review. A summary modal lists each item and quantity you're about to move.
  5. Click Create to create the transfer(s) as Pending, or — if you also have modify rights on Inventory Management / AssignmentsCreate & Accept to create and accept them in one step.

After Create, you're returned to the Transfers list and nothing leaves the source's counts yet — the target has to accept first (see States). After Create & Accept, the counts move immediately.

Heads up. You can't transfer more than the source has available. If a quantity exceeds the source's on-hand count (minus anything already tied up in pending outbound transfers), the row shows "Exceeds available" and clicking Review shows an error naming the item instead of the summary. Lower the quantity to proceed.

Filtering

The Filter button opens a side flyout. Available filters:

Field What it does
Sort By Choose the order — by ID (default), created date, quantity, or status. Always shown first.
Per Page 10, 25, or 50 rows. Always shown second.
Source Narrow to transfers shipped from a specific recipient.
Target Narrow to transfers headed to a specific recipient.
Status Pending (default), Accepted, Rejected.
Date from / Date to Created-date window.

The filter button shows a red dot when any filter (other than Sort or Per Page) is set, and a Clear action resets everything to defaults.

States

State What it means
Pending The transfer has been initiated but not yet accepted or rejected by the target. On-hand counts have not moved.
Accepted The target has confirmed receipt. The transfer is finalized — source's on-hand drops, target's on-hand rises.
Rejected The target refused the shipment (e.g. wrong item, missing items). The transfer is logged but never moves stock.

Workflow

  • Inbound triage. Filter to Target = me (or a specific tech) and Status = Pending. Each row needs a decision.
  • Stuck transfers. Filter to Status = Pending with an old date range to find shipments that have been sitting un-acknowledged for too long.
  • Audit trail. Filter to Status = Accepted or Rejected to see the historical flow between two specific recipients.

Related

Ask about the docs
Ask about the docs
Answers from the SecurityTrax documentation

Ask about a feature, setting, or workflow.

Answers come from the documentation. Double-check anything important. AI features are subject to the AI Terms.